WiLS Vendor Product

LibAnswers + Social

Vendor: Springshare

Library Type: Academic, K-12, Public, Special

Resource Type: Database

Subject/Category: Citation / Research Tools

Website: http://springshare.com/libanswers/

Description:

It's not just Reference Service; It's Customer Service. A Multi-Channel Communication Platform for Successful Libraries. Answer Users' Questions via LibChat, SMS, Email, Twitter, Facebook... and Provide a Self-service FAQ Portal, too.

To order or request a quote, use this form or email us at coop@wils.org.